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H&M's apology for ad of black child wearing 'coolest monkey' hoodie not accepted – WeAfrique Nations
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H&M's monkey sweatshirt apology is predictable | LEVICK | Strategic Public Relations, Litigation and Crisis Communications Firm in Washington, DC
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PDF) "Coolest Monkey in the Jungle" - A study on correlations between crisis communication and intentional consumer behavior
![H&M Customer Service on Twitter: "We apologize again for having fallen short of your expectations. We appreciate your feedback, and we have replied to your DM. We look forward to hearing from H&M Customer Service on Twitter: "We apologize again for having fallen short of your expectations. We appreciate your feedback, and we have replied to your DM. We look forward to hearing from](https://pbs.twimg.com/media/DuJOhHDW4AAAecp.jpg)